Refund policy

Ecomnezat operates multiple independent e-commerce stores. Shipping and return policies may vary depending on the specific store and product.

Shipping

• Orders are processed and shipped by our respective storefronts or fulfillment partners

• Estimated delivery times are provided at checkout on each store

• Shipping delays may occur due to carriers or external factors beyond our control

Returns & Refunds

• Return eligibility, timeframes, and refund methods are clearly stated on each individual store

• Customers should refer to the specific store’s return policy before making a purchase

• Refunds are processed to the original payment method, subject to store terms

Customer Support

For order-related inquiries, customers should contact the support channel listed on the store where the purchase was made.